Filter orders by delivery status
Filter your orders based on delivery status (not booked, in transit etc.), making it easier to find orders with specific delivery statuses.
You can also find orders by its tracking reference using the search function.
Related Articles
R30 Shipping for orders under R100
R30 Shipping only applies to orders over R100. If an order is below R100, we collect a small order value fee of R30 from the buyer. In other words, the standard shipping fee for a buyer will be R60. What does this mean for you as a seller? We have ...
Cancelling orders, purchases or transactions
By using Bob Shop, you have agreed to the terms of use of the site, so your winning bid or buy now order are considered legally binding. You do, however, have the right to cancel a buy now sale within 5 days of placing the order as per the Consumer ...
Pickup points
Pickup points offer significant benefits for both buyers and sellers, making them an increasingly popular delivery option. Pickup points can also enhance customer satisfaction, creating brand loyalty to provide a more efficient and eco-friendly ...
Payout Requests
Payout requests for sellers In order to withdraw funds paid via bobPay EFT from your Bob Shop account, you need to make a payout request in your my account. You have one free payout in a calendar month, regardless of the amount requested. Thereafter, ...
Providing great after-sale service
A sale is the first step in the process aimed at ensuring that you have a thriving career as a seller on Bob Shop. After-sales service is the all-important next step. Good after-sales service shows your customers that you want to build a long-term ...