Why is my account blocked?

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• Viewing your account statement online

  Sellers can view a detailed statement. Log into my account and under fee management in the selling tab, click on fee account history. Then choose a date range. The maximum date range for viewing your transaction or account history is set to 3 months.

• What does account 'restricted' or 'disabled' mean?

  Bob Shop user accounts have various status levels that include enabled, restricted, disabled and blacklisted. When an account is disabled, the user cannot access their Bob Shop account. If the user is a seller, their open listings will continue to ...

• I already have an account with The Courier Guy; what will happen to my account ?

  If you already have an account with The Courier Guy, you can continue to use that account for non-Bob Shop shipments as before. There should be no impact on your existing account or your ability to use the courier for your shipping needs outside of ...

• Managing your sales: Sales administration

  The selling tab of the my account contains all the information related to your selling activity on Bob Shop. In the sell items section, you list your merchandise for sale by selecting one of the standard Bob Shop formats: auction, buy now or ...

• How do I close my Bob Shop account?

  To close your Bob Shop account, please send an email to hello@bobshop.co.za to request closure of your account. Note that you will still be liable for payment of any outstanding fees to Bob Shop should this be applicable.