Why is my account blocked?
Your account may be blocked or temporarily suspended if your account is currently being reviewed by our staff. For more information please contact our customer support
Viewing your account statement online
Sellers can view a detailed statement. Log into my account and under fee management in the selling tab, click on fee account history. Then choose a date range. The maximum date range for viewing your transaction or account history is set to 3 months.
What does account 'restricted' or 'disabled' mean?
Bob Shop user accounts have various status levels that include enabled, restricted, disabled and blacklisted. When an account is disabled, the user cannot access their Bob Shop account. If the user is a seller, their open listings will continue to ...
I already have an account with The Courier Guy; what will happen to my account ?
If you already have an account with The Courier Guy, you can continue to use that account for non-Bob Shop shipments as before. There should be no impact on your existing account or your ability to use the courier for your shipping needs outside of ...
How do I close my Bob Shop account?
To close your Bob Shop account, please send an email to firstname.lastname@example.org to request closure of your account. Note that you will still be liable for payment of any outstanding fees to Bob Shop should this be applicable.
Registration and activation of your Bob Shop account
Click on the join link at the top of all Bob Shop pages and complete the registration form. Please note that by creating an account you confirm you have read and agreed to abide by the Bob Shop terms and conditions. After registration, you will now ...