We require certain details and personally identifiable information from you for several reasons - order fulfillment, transactional records, billing and security and safety. We may request this detail from you when you register, want to sell or when you request a payout from Bob Shop, or at any other time we deem necessary to ensure the safety and security of the site and it's members, so that everyone can have a positive experience on our site.
We may, at our sole discretion, request additional personal information from you. You may be required to confirm such details as your identity, address and contact information for security and verification reasons. This information may include copies of ID documents, passports, utility bills, licenses, rights to sell or distribute a particular item or product, legal or financial documentation, or any other documentation related to your use of this website (but not limited to this). You may be requested to send us certified copies of these documents, not older than 3 months. They may be certified by the authorities (police) or a commissioner of oaths.
We realise this may be an inconvenience and time consuming, but it does help us protect the site and you, our user, and creates a safer trading environment for all.
Why Bob Shop requires copies of identity documents and utility bills
We require certain details and personally identifiable information from you for several reasons - order fulfillment, transactional records, billing and security and safety. We may request this detail from you when you register, want to sell or when ...
bidorbuy soon to be Bob Shop
Why the name change? The name bidorbuy served us well for 23 years, and had a great deal of brand equity. After all, who doesn’t recall the jingle we use in our radio ads? Of course, the world of ecommerce has changed and over that time, we’ve gone ...
Payment methods available on Bob Shop
Sellers decide which of the payment methods available on Bob Shop they want to accept. Buyers can then choose between the payment options offered by the seller during the check out. Setting up payment options Sellers set up their payment options once ...
Bob Shop mobile site
What is the Bob Shop mobile site? The Bob Shop mobile site enables the consumers to shop and compare prices from their cell phones wherever they happen to be. It also brings the vast Bob Shop marketplace to shoppers who may not have ready access to ...
Why Bob Shop?
Bob Shop – the new name for bidorbuy from March 2023 – was carefully chosen to reflect the importance of our online marketplace within Bob Group (the company formed from the merger of bidorbuy and uAfrica in September 2022). The common identifier ...