Transit cover

Transit cover

Protecting your deliveries during transit is a crucial part of providing excellent customer service. To ensure that your customers receive their items safely and securely, our ecommerce marketplace offers transit cover for all shipments. 

What is transit cover?

Transit cover is a type of protection for sellers that covers the loss or damage of goods during transit. It protects the seller and the buyer in case an item is lost, stolen, or damaged while in the hands of a courier.


Default transit cover: All orders for R1000 or less will have a default cover of R1000. This means that if an item is lost, stolen, or damaged during transit, we will reimburse up to R1000 of its value.


Optional transit cover: For items above R1000, the seller will have the option to insure it at 2% of the item value when they book the courier.


Coverage limits: The maximum amount that we currently cover per shipment is R50,000. Any items above this amount should be insured by the seller privately.


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