Prompts: Giving options to your buyers at checkout

Prompts: Giving options to your buyers at checkout

Prompts are an advanced Bob Shop selling tool that can be used to upsell or to obtain additional information from buyers when they complete an order on Bob Shop. A few examples of how prompts can be put to use:
  • Asking (prompting) buyers whether they would like their item packaged in a gift box.
  • Offering buyers additional ink cartridges with a printer purchase.
  • Requiring buyers to select a T-shirt size, e.g. small, medium or large.
  • Getting additional information from the buyer; for example, a note to the receiver if the item is a gift.
  • Offering upsells (e.g. earphones) when a seller purchases a cellphone.
  • Prompts can be configured to be mandatory or optional for buyers to select and are set on a per item/listing basis, so that if a buyer has an order with multiple items from the same seller, the buyer will be prompted on a per item level.

Sellers can also configure prompts to optionally add additional charges to the total order amount should a buyer select a particular prompt option.

To set up Prompts, go to your My account dashboard and click on the Prompts button under Seller tools on the left side. Once you have prompts set up you can edit existing listings to apply them, or add them to new listings that you create.