How to Make an Offer | Bob Shop

Make an offer on buy now items

The Make an Offer feature allows buyers and sellers to negotiate the price of Buy Now items and closed auction items. Sellers must enable the feature when creating their listing before buyers can submit offers.

How to make an offer

If a seller has enabled Make an Offer, you'll see the Make an Offer button on the item listing.

To submit an offer:

  1. Open the item listing and click Make an Offer.

  2. Enter:

    • Your offer amount (per item)

    • The quantity you'd like to purchase

    • An optional message to the seller

  3. Submit your offer.

The seller will be notified and can choose to accept, decline, or send a counteroffer. If they send a counteroffer, you'll have the option to accept it, decline it, or make another counteroffer.


Info
Note: Offers are available on items for up to 48 hours after the item has closed and the seller has 48 hours to respond to the offer

Make an offer terms and conditions

  1. The offer price is per item and excludes shipping.

  2. Offers are available on items for up to 48 hours after an auction has closed.

  3. The seller has 48 hours to respond to an offer.

  4. Buyers can change or withdraw an offer before it has been accepted.

  5. Once an offer is accepted, the buyer is committed to completing the purchase.

Managing offers: Buyers

You can manage your submitted offers from the Offers Made section in your account, provided the seller has not yet accepted the offer.

Change an offer

  1. Click Change.

  2. Update the offer amount, quantity and optional note.

  3. Click Submit.

You'll receive confirmation once your updated offer has been submitted.

Withdraw an offer

  1. Click Withdraw.

  2. Add an optional note.

  3. Click Withdraw your offer.

Once an offer has been withdrawn, you'll still be able to view your offer history or submit a new offer.

Once your offer is placed, the seller can:

  • Accept the offer

  • Decline the offer

  • Send a counteroffer

When sending a counteroffer, sellers specify a new price. The quantity defaults to the quantity requested by the buyer, and an optional note can be included.

Accepted offers

Once an offer has been accepted by either the buyer or seller, it is processed in the same way as a standard Buy Now order.

Closed listing offers

Sellers can accept offers on closed auction and Buy Now listings. Buyers can submit offers on eligible auction listings for up to 48 hours after the listing closes.



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