I already have an account with The Courier Guy; what will happen to my account ?
If you already have an account with The Courier Guy, you can continue to use that account for non-Bob Shop shipments as before. There should be no impact on your existing account or your ability to use the courier for your shipping needs outside of the Bob Shop platform.
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Courier stationery
If you need courier stationary such as shipping labels or packaging materials, you can request them directly from your courier. Each courier may have different processes for requesting stationary, but you can typically find information on their ...
When will the courier collect from the seller?
After you have booked a courier to ship your package, the courier will receive a notification to schedule a pickup from your location. Typically, the courier will aim to collect the parcel from you on the same or next business day, although this may ...
What does account 'restricted' or 'disabled' mean?
Bob Shop user accounts have various status levels that include enabled, restricted, disabled and blacklisted. When an account is disabled, the user cannot access their Bob Shop account. If the user is a seller, their open listings will continue to ...
How do I close my Bob Shop account?
To close your Bob Shop account, please send an email to hello@bobshop.co.za to request closure of your account. Note that you will still be liable for payment of any outstanding fees to Bob Shop should this be applicable.
Registration and activation of your Bob Shop account
Click on the join link at the top of all Bob Shop pages and complete the registration form. Please note that by creating an account you confirm you have read and agreed to abide by the Bob Shop terms and conditions. After registration, you will now ...