Contact details and directions

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• Change or update your profile details

  Log into Bob Shop and go the my account section to update or change your details: Name and surname Username Address Phone number Email address Password X-rated viewing settings SMS outbid alerts settings Newsletter subscription preferences Shipping ...

• How do I change my banking details?

  Every time a seller changes their bank account or credit card details, they will be debited R10 to ensure the account number registered is valid. The R10 is credited to seller's Bob Shop account and can be used for future fees. To change banking ...

• Opening a criminal case against a seller

  In the event that you may have fallen victim to a suspected scammer or fraudulent seller, you can contact our security team at communitywatch@bobshop.co.za or call us on 010 005 6200 for further advice or assistance. It might be necessary for you to ...

• Step 4: Buyer completes the order

  Once the bidder has won an auction, or the buyer has bought an item, they need to complete the order. You will be notified by email of any sales. You will also receive email notifications when buyers pay through the Bob Shop system. Ship the goods ...

• Why Bob Shop requires copies of identity documents and utility bills

  We require certain details and personally identifiable information from you for several reasons - order fulfillment, transactional records, billing and security and safety. We may request this detail from you when you register, want to sell or when ...