Combined shipments
What is combined shipments?
Combined shipments is a benefit to both the buyer and the seller. As a seller, you can use this feature to upsell and sell more products to the same customer. As a buyer, you get to save money by only paying once for shipping if you are purchasing from the same seller.
What this means for a buyer
If a seller has enabled combined shipments, you as the buyer can combine the shipment of your current order with a previous order from the same seller. This is applicable if the previous order hasn’t been booked for courier collection yet.
Conditions needed to successfully combine shipments:
- The seller needs to enable this feature so not all sellers will allow this option.
- You’re only able to combine a shipment if it's a product from the same seller.
- Only applicable if your previous order hasn’t been sent out by the seller yet.
If all the conditions are met you will see the combined with previous order option during checkout.
What this means for a seller
As a seller you get to choose if you want to enable combined shipments. To enable this feature, login to your Bob Shop Account, go to your Seller dashboard. Under Shipping settings, click on combined shipments. Here you can enable and allocate the number of days you’d like to enable this for. The maximum number of days you can select is 90 days.
Reasons this could benefit you as a seller
- This feature provides an opportunity for you to upsell and combine orders allowing you to make more sales
Reasons this could benefits you as a buyer
- This feature means you get to save the additional R30 you would originally be charged for the second item to get shipped.
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