Bob Shop selling fees

Bob Shop selling fees

Bob Shop charges different fees depending on what you sell, the category your item is listed in and the optional features you choose.

This article explains listing fees, success fees, Boost fees and seller shipping costs.

1. Listing fees

All products can be listed on Bob Shop free of charge.

2. Success fees

A success fee is charged when an item sells on Bob Shop.

Success fees are based on the category in which the item is listed and are charged on the sale value of the item. The maximum success fee is R5,000 excluding VAT per item.

The success fee is 8.75% excluding VAT (10.06% including VAT) for:

  • Antiques & Collectables

  • Art

  • Baby

  • Books & Education

  • Clothing, Shoes & Accessories

  • Garden, Patio & Pets

  • Gemstones & Rocks

  • Gift Vouchers & Coupons

  • Holistic & Esoteric

  • Jewellery & Watches

  • Militaria

  • Sport & Leisure

  • Toys & Hobbies

  • Travel & Entertainment

  • Unusual

  • X-Rated Adult Material

The success fee is 7.25% excluding VAT (8.34% including VAT) for:

  • Automotive: Motorcycles, Boats & Other Vehicles and Car Parts & Accessories

  • Business, Farming & Industry

  • Crafts

  • Groceries & Household

  • Health & Beauty

  • Home & Living

  • Stamps

The success fee is 5.75% excluding VAT (6.61% including VAT) for:

  • Cell Phones & Accessories

  • Coins & Notes

  • Computers & Networking

  • Electronics

  • Gaming

  • Movies & Television

  • Music & Instruments

  • Photo & Video

What happens if a buyer does not pay?

Buyers have 48 hours to complete their payment. If payment is not received within this timeframe, the seller may cancel the order and block the buyer. We recommend contacting the buyer via the messaging portal first.

3. Boost fees

Boost gives your listings greater visibility across Bob Shop, including on the homepage, category pages and search results.
You can choose between paying a fixed fee per listing or paying a percentage when your item sells.

Pay per listing

You pay a single upfront fee when you activate Boost:

Boost tier

Fee (VAT inclusive)

Boost Basic

R30

Boost Plus

R80 

Boost Premium

R200

Your Boost remains active for 30 days or until the listing closes, whichever comes first.

The fee is charged when Boost is activated and is non-refundable.

Pay per sale

With the percentage option, there is no upfront Boost fee. Instead, a percentage is charged on each item sold, in addition to the standard success fee.

Boost tier

Fee per sale

Boost Basic

10%

Boost Plus

15%

Boost Premium

20%

Your Boost remains active until the trade closes, and there is no Boost charge if the listing does not sell.

4. Seller shipping costs

When you ship an order using Bob Shop, the seller is charged a shipping fee based on the weight and dimensions of the parcel provided when booking the shipment.

Shipping rates apply to shipments within South Africa and are charged directly to your seller account. If the actual weight or dimensions differ from those supplied when booking, the appropriate shipping fee may be charged.

Bob Shop provides access to courier services including The Courier Guy, Internet Express, RAM, SkyNet and Fastway, allowing you to compare available rates when booking a shipment.

Shipping rebates

You can receive a shipping rebate for one shipment when you ship an order within your stipulated handling time.

Your handling time is the maximum time you specify for getting an order ready for courier collection, so it is important to set a realistic handling time.

You can view the latest shipping rates and available courier options under your Shipping settings.

Free shipping

Sellers can offer free shipping on eligible orders.

When you enable the Free shipping feature, you are responsible for covering the buyer's shipping costs, including the current standard buyer shipping fee of R35 and any applicable remote-area surcharges. The minimum order amount for enabling Free shipping is R100.

5. Where can I see the latest fees?

For the most up-to-date fee information, including applicable category rates and shipping rates, check out our fee rate card and your Shipping settings ​​​​ for our shipping rates before listing an item.

Keep your pricing in mind when listing products, particularly for lower-value items and no-reserve auctions, where fees and shipping costs can have a greater impact on your final return.